Here at Done Locally we endeavour to provide a fair pricing system for both our customers and our technicians. We have therefore created a simple and transparent pricing structure.
We charge a standard rate of $60 per hour.
Our customers will be provided with a price estimation at the time of booking, ensuring an informed decision is made.
Each booking is charged a $15 call-out fee to cover the transport time and cost of the technician. The call-out fee is waived for work over one hour.
If the technician determines the issue cannot be repaired, the customer will only be charged the call-out fee.
The customer will be charged in 5 minute increments, and must pay before the departure of the technician. Cash, bank transfers and credit cards are accepted.
If the customer is not satisfied with the service provided, they can request a refund. The customer is protected with a money-back guarantee. Click here for further details.