We guarantee you’ll be satisfied with our service, or your money back!
Our customers are protected with a no-fix no-fee (excluding $15 call-out fee) and a satisfaction money back guarantee.
If the technician determines the problem cannot be solved, the customer will only be charged the $15 call-out fee. The technician will give a detailed explanation about the apparent problem, as well as recommendations on how to mitigate the problem.
If you are not completely satisfied with our service, get in touch and explain your situation. We will contact the technician and review the issue internally. We take all customer complaints seriously. All legitimate customer concerns will be addressed, and customers will receive their money back up to an agreed amount.